delivery information
Healthy Meals Delivered To You
Safe & hassle free.
Delivery Slots & Cut Off Time
Subscription & Pre-Order: Monday - Friday (Subscriptions not available on weekends)
Delivery slot: 11.30am - 1pm
For on demand orders, we are open Monday - Friday (11am - 6pm) on GrabFood, Food Panda & Shopee Food
BEST WAY TO FIND OUT IF WE DELIVER TO YOU is to head to our order page and enter your address at the field on the right. Our map system will be able to inform you if your address is within our coverage area and what are the charges. We currently cover most major areas in Klang Valley. If your address is not listed in the results, it may be outside our delivery zone.
Delivery Rates For Ala Carte Orders:
0 - 10km : RM7 / trip
11 - 18km : RM12/ trip
19 - 23km : RM15 / trip
24 - 28km : RM20 / trip
SUBSCRIPTION CUSTOMERS. There is a delivery surcharge for locations located beyond 10km from our kitchen in Ara Damansara. Should you need any clarification, kindly contact us via WhatsApp at 012-3900664.
The Naked Lunchbox : Jalan PJU 1A/12, Taman Perindustrian Jaya, 46050 Petaling Jaya
0 - 10km : RM0
11 - 18km : RM25
19 - 23km : RM40
24 - 28km : RM60
Delivery Terms & Conditions
1. SELF COLLECTION FROM LOBBY / ENTRANCE
Delivery of items straight up to office floor or apartment not available. For the physically disabled, kindly make a request.
2. FORFEITED DELIVERY
a/ delivery will be forfeited if there is no answer for more than 3 times.
b/ delivery will be forfeited if there is no show/answer after 5 minutes.
Customer to provide alternative contact number should he/she be unable to collect the items during the scheduled time of delivery.
3. REDUCE / REUSE
Biodegradable plastic bags will be provided without any extra cost. Disposable cutlery will not be provided. Kindly make a request if needed. To avoid waste, we would recommend to use your own non-disposable cutlery.
4. DELIVERY DELAY / LATE DELIVERY
Delivery will be affected by bad weather or unforeseen circumstances such as heavy rain, storm, accidents or others. Should the delivery exceed 45 MINUTES AFTER the scheduled delivery time, customers are able to claim a free item on their next order.